The world is facing unprecedented times and we have to adapt to this new normal. Covid-19 has been declared a pandemic by the World Health Organisation and consumers way of shopping has changed, from traditional brick and mortar stores to online shopping. During the past few months where several countries were under lock down we have seen an exponential raise in orders throughout the world. Translating in a change of how people are consuming, what they are buying and when they are buying.
We have taken adequate precautions to protect each and everyone of you. Our staff and suppliers respect strict hygiene policies and general precautions such as wearing face mask, gloves an regularly sanitizing surfaces.
Although, we are doing the best to mitigate those tiring times the increase in orders throughout the world has put an additional load on courier services in addition with lock downs and airspace closure in certain parts of the world, packages are getting often getting delayed. This does not mean your package will not reach you but just that you will have to wait a couple of more days (5 business days). If you are worried about the location of your package, do not hesitate to contact our support specialist so that they may assist you. They are available through our social media channels, email, chat and on our phone number.